To conduct bookings, ticketing and payment transactions for the services available on the Site;
To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)
To improve the user friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
Darwin Platform Hospitality limited strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal.
You can file a grievance / share feedback if you are disappointed with the services rendered by Darwin Platform Hospitality limited or any other issues. You can give your grievance / feedback through email or snail mail.